Between December 2017 and June 2018 new claims to Universal Credit will become available to everyone whether they are in or out of work.  It will include couples, families, and households with sickness or disabilities. This wider rollout of Universal Credit is known as ‘full service’. 

The confirmed rollout for Cornwall and the Isles of Scilly and key dates are shown below. 

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  • 6 December 2017

    Jobcentre in Bude, Launceston and Liskeard

  • 17 January 2018

    Devonport Jobcentres, mainly impacting residents living in the Saltash and Torpoint areas.

  • 23 May 2018

    Newquay, Bodmin, St Austell and Truro all go live.

  • 6 June 2018

    Redruth, Penryn, Helston and Penzance Jobcentres all go live.

  • Autumn 2018

    Full service for residents living on the Isles of Scilly go live.