Information about Covid19:
Please read our information on how we are supporting residents and businesses, as well as information on affected services.

Test and trace support payment scheme

If you have tested positive for Covid-19 or have been in close contact with someone who has tested positive, you may be entitled to a Test and Trace Support Payment of £500.

This is for residents on lower incomes who cannot work from home and have lost income as a result. Self-isolation is a legal duty for all those who test positive for coronavirus or are identified by NHS Test and Trace as a close contact.

Applications must be made

  • during your period of self-isolation
  • or within 14 days of your self-isolation period coming to an end. Applications made after this date will not be considered. 

Please check you are eligible before making your application

You are eligible if:

  • you have tested positive for coronavirus
    or
  • have recently been in close contact with someone who has tested positive
    and
  • been told to stay at home and self-isolate on or after 28 September 2020. 

You will need the 8 character reference allocated to you by the NHS Test and Trace Service to apply for the support payment.

You must be:

  • employed
  • or self-employed

and be unable to work from home and losing income as a result

You will also need to be receiving one of the following benefits:

  • Universal Credit
  • Income related Employment Support Allowance
  •  Working Tax Credit
  • Income based Jobseekers Allowance
  • Income Support
  • Pension Credit 
  • or Housing Benefit

If you are confident you are eligible and have your 8 digit Test and Trace reference number please complete the application form.

Apply for support payment 

If you need more information about the scheme please see our Test and Trace support scheme questions page for further information.

If you do not receive the benefits above but you are still on low income you may be eligible for a discretionary Test and Trace Support Payment of £500.

Find out about the discretionary support payment

Read our full policy document