Information about Covid19:
Please read our information on how we are supporting residents and businesses, as well as information on affected services.

Benefits and Coronavirus

There are a number of schemes to help households whose income has been affected due to Coronavirus.

For people in work

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The GOV.UK website is a good place to look for guidance. This will tell you about the different types of help for people who are employed but cannot work because of Coronavirus.  This includes information about Universal Credit which can help with money towards your household income and can include money towards rent and mortgage payments.   

If you pay Council Tax for your home, you may qualify for help through our Council Tax Support scheme. Find out if you are eligible and to make a claim.

Test and Trace Support Payments

Find out about eligibility and how to make an application on our Test and trace support payment pages

If you are already receiving Universal Credit and your household income is affected by Coronavirus you should report the change through your online journal or by calling the Universal Credit Helpline on 0800 328 5644. If you are receiving other state benefits or tax credits you should report any changes to the relevant office dealing with your claim. 

If you are currently in receipt of Housing Benefit or Council Tax Support from Cornwall Council you will need to tell us about any changes in your household income. If you have any questions and need to get in touch with us, please use our online contact form.

Extra help has been made available for people renting their home from a private landlord.  This has been done through an increase in the local housing allowance rates used to work out Housing Benefit and Universal Credit. The new rates of entitlement took effect from the beginning of April 2020.

In March, the Government announced they would provide local authorities with funding of £500m for a Coronavirus hardship scheme to support vulnerable residents. Further details about the scheme were released to all local authorities during March and April with most of the funding being used to offer extra support through each local authorities own Council Tax Support scheme. 

Working age households in receipt of Council Tax Support for any period between 1 April 2020 and 31 March 2021 will receive an additional award of £150.  There is no need to apply for these awards, they have been automatically applied to Council Tax accounts since June 2020.

In the meantime, we have three discretionary funds to support residents in need of extra financial help.

  • Discretionary Housing Payments for residents who rent their home, are in receipt of Housing Benefit or Universal Credit and need extra help to pay their rent.
  • Exceptional Relief for working age residents in receipt of Council Tax Support and who need further financial help to pay their Council tax
  • Crisis and Care Award scheme which can provide extra help in emergency or disaster situations.