How do I Renew my pass?

Please Note: You cannot renew your bus pass at libraries or one stop shops. It is your responsibility to keep your details up to date with the Concessionary Fares Team including your address.

Disabled Bus Pass Renewals

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If you have a disabled bus pass we will send you a renewal pack at least one month before your current card expires. We will send the renewal pack to the postal address we hold for you so its important you notify us of any change of address

Alternatively you can use the application form on our website and either send it to us:

  • by email
  • in the post
  • or hand it in to your local library

Please remember to submit all required evidence so we can process your application.

If you have an older persons pass we will send you a new pass before your current one expires. We will send your new pass to the postal address we hold for you so its important you notify us of any change of address