Parking Permits Online Data Protection

The Easi-permit online ticket application system is provided by Conduent with payments being taken by Creditcall Ltd, both companies are acting on behalf of Cornwall Council.  The information you provide on the system will be used to assess your application for a parking permit or ticket.  The information provided may also be disclosed to our own and other local authority enforcement teams, the police and Cornwall Council Audit Services for the purposes of the prevention and detection of fraud. 

The Council is under a duty to protect public funds and may use the information you have provided for the prevention and detection of fraud. It may also be required to share this information with other organisations responsible for auditing or administering public funds for these purposes.

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Your data will be held securely and disposed of in line with Cornwall Council’s data retention schedule. Your data will not be transferred to any countries outside of the European Economic Area.  We will not share your data with any other third party or use it for marketing or any purpose other than those stated. You can request a copy of the information we hold about you, please see our Data Protection pages for further details. If you are unhappy with the way we are processing your data you can complain to the Information Commissioner’s Office.

For further information about how your information is processed please contact Parking Services, PO Box 664, Truro, Cornwall TR1 9DH email: parkingpermitenquiries@cornwall.gov.uk or call 0300 1234 222