Skip to content

Book request form

If the book that you wish to borrow is not available on our online catalogue, please fill in the details on the book request form. If it is in print, we will be happy to consider buying a copy for our stock.

To help us answer your enquiry, please provide us with as much detail as possible. If we are unable to obtain a copy of the book we will let you know, otherwise we would expect it to be available to reserve online within three weeks.

All fields marked with an asterisk * are required

When you have finished filling out this form please use the Submit form button. Please note, once you have submitted your form you will not be able to review it.

Book request form

Your details

 

How we will use the information about you?
Cornwall Council must provide a comprehensive and efficient library service by law. This is under the Public Libraries and Museums Act 1964. We will use the information you provide to deliver this service to you. We will only use your information for your library membership and services. We will share your information with our contracted partners. These are local town and parish councils and community groups. They work with us to deliver the library service.

We will also share your information with these contracted suppliers:

  • Education Software Solutions. This company provides our library management system.

  • Lorensbergs Ltd. This company provides our public computer booking system. You might use this if you book one of our public network computers.

  • Bibliotheca Ltd. This company provides our self service kiosks.

  • Digital Tech Solutions. This company provides our telephone messaging service.

  • Springshare. This company provides our customer communications system.

How long will we keep this information for?

We will keep your information for 24 months from the date you last accessed the service. Unless there are outstanding loans or charges on your record. In this case, we may keep your information stored for up to 84 months. This is in line with Batchelor retention guidelines.

For further information you can view the full privacy policy.Read the full Privacy Policy

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.

Use our contact us form

Your feedback is important to us

Help us improve our service