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Mobile Services Consultation

Providing library and information services to dispersed communities

As part of the overall savings plan for Cornwall Council the mobile library service is now facing a 50% cut in 2014/15.


We would like to find out if you currently use our mobile library service? What do you think of it? And do you think we could deliver the service in a different way?

We hope you will find time to fill in our mobile library services questionnaire and give us your views.

Some facts you might find useful before filling in our questionnaire:

  • The current service is provided by five mobile library vehicles operating from Bodmin, St Austell, Redruth and Helston.
  • All the vehicles are due for replacement and the leasing costs for replacement vehicles will increase significantly.
  • The 2013-14 budget was approximately £309K from April 2014 the budget will be reduced to £155K per annum.
  • The vehicles call at 650 stops and there are an average of four customers for each stop.
  • The vehicles spend as much time travelling to stops as they spend actually open to their customers.
  • Most stops last no longer than 10 minutes and happen once a fortnight.
  • 94% of current mobile library stops are within 6 miles of a static library and 54% are within 3 miles.

A Home Library Service, currently delivered by the Royal Voluntary Service, supports over 500 customers who cannot get to a static or mobile service across Cornwall. The service can deliver books to customers or take customers to a library.  Plans are being developed to help customers of this service to use computers to select the books they want to borrow for delivery by the volunteers.

Cornwall Libraries has a downloadable audio book service and is about to introduce an e book service both of which are free to use.

A comprehensive information and reference service is available through our library web pages, Language and informal learning courses are also available online.

Following reviews of the service is 2011 and 2012 some community pilots were established in line with the recommendations of those reviews. These include micro libraries in a community café in Roche and in pubs at Lerryn, Wainhouse and Vogue. These facilities are open in their communities for the entire time the venue is open and provide a browsing collection of books, free access to a computer link to council information and the opportunity to select books from the entire county stock for delivery to the venue.   It is free to request Cornwall Libraries’ books for delivery to these sites and it is also possible to “chat” to a librarian online if you have questions or need information. There are sufficient books on the current mobile libraries to support over 50 similar community venues.

The operation of the small libraries in primary schools in Upton Cross and St Keverne is also within the scope of this consultation along with the library in the ClayTAWC building at St Dennis.

12 week consultation period - Monday 3 February 2014 to Wednesday 30 April 2014

Community Network AreaConfirmed Date of Attendance
Mullion, Landewednack and Grade Ruan CNP  Tuesday 11 February 2014 at 1:30pm at Parish Council Office, Mullion Comprehensive School, Meaver Road, TR12 7EB
China Clay  Monday 24 February 2014 in Roche Victory Hall at 7pm
Falmouth and Penryn Tuesday 25 February 2014 at 7pm at Tremayne Hall, Lemon Hill, Mylor Bridge, Falmouth TR11 5NA
The Mining Villages  Thursday 6 March 2014 at Memorial Hall, Frogpool starts at 2pm
Liskeard and Looe  Monday 10 March 2014 at 6:30pm at St Keyne Village Hall, PL14 4RF
Camelford  Tuesday 11th March 2014 at 7pm to 9pm in Clease Hall, Camelford PL32 9TH
St Agnes and Perranporth  Thursday 13 March 2014 at 6:30pm to 8.30pm at Perranzabuloe Parish Rooms, Budnick, Perranporth TR6 0DB
Wadebridge and Padstow  Thursday 13 March 2014 at 7pm in Wadebridge Pavilion, Egloshayle Road, Wadebridge PL27 6AE
Truro and Roseland  Tuesday 18 March 2014 at 7pm to 9pm in 2N.03, New County Hall
West Penwith, Hayle and St Ives  Thursday 20 March 2014 at 7pm at The Guildhall, St Johns Hall, Penzance TR18 2QR
Caradon  Monday 24 March 2014 at 7pm at St Dominic Church, Church Hall PL12 6TE
St Blazey, Fowey and Lostwithiel  Monday 24 March 2014 at 7pm Alexander Hall, Middleway, St Blazey PL24 2JH
Cornwall Gateway Monday 7 April 2014 at 6:30pm at Saltash Town Council Offices, 12 Lower Fore St, Saltash, Cornwall PL12 6JX
Bude Monday 14 April 2014 at 7pm at The Parkhouse Centre, Bude EX23 8LD
Newquay and St Column  Tuesday 15 April 2014 at 6:30pm Council Chamber at the One Stop Shop, Marcus Hill, Newquay TR7 1AF.
Camborne, Pool and Redruth  Tuesday 15 April 2014 at 8:15pm at
Pool Innovation Centre, Trevenson Rd, Pool, Redruth, Cornwall TR15 3PL
Helston and Lizard (Crowan and Wendron)  Wednesday 30th April 2pm - 3:30pm at Parish Rooms (next to Parish Church), Crowan, TR14 9NB
Launceston Tuesday 22 April 7:15pm at Launceston Town Hall, Westgate Street, Launceston, Cornwall PL15 7AR
St Austell and Mevagissey CNP Tuesday 29 April at 7pm in the Council Chamber, St Austell One Stop Shop
Bodmin  Wednesday 30 April 2014 Blisland Village Hall PL30 4JF at 7pm to 9pm


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