Skip to content

Will I receive a payslip?


We do not send out payslips every month, you are only guaranteed to receive a payslip every April and every May, to coincide with your yearly pension increase.

However, you will receive a payslip if your tax code changes or if there is a difference of £5 between your gross or net pay compared to the previous month.

If you have not received a payslip in April and May, please contact us to ensure we have your correct address.

If you require a copy of a payslip e.g. for benefit claims please contact us and we will be happy to provide you with a copy.

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.

Use our contact us form

Your feedback is important to us

Help us improve our service