Instant online access - Your Housing Options and Advice

If you have no where to stay tonight and/or you feel that you are threatened with homelessness in the next 72 hours it is important that you contact us immediately on 0300 1234 161.

Your Housing Options offers you personalised housing advice. It also offers advice and links to employment opportunities and training. This joined up approach provides you with a service where you can access the information you need to find training and a job as well as a home. 

Continue reading

All you need to do is answer a few questions and you will receive a personalised summary of housing options suitable for you and your household circumstances. You will receive detailed advice and the next steps to take for each housing option. This is not an application for Cornwall Homechoice but it will provide you with more information about social housing.

Online system for housing advice and options

Please follow this link if you are already registered with Cornwall Homechoice and want to view your account or view or bid on properties.

The most effective way to prevent the threat of, or actually becoming homeless, is to take all the necessary steps that you can at the earliest opportunity. The Housing Options teams provide homeless prevention advice  and general housing information. Due to the high demand for their services, you may have to wait to speak to an officer or to arrange an appointment.

Use our online Your Housing Options toolkit and you will receive comprehensive advice and information instantly. This is not an application for Cornwall Homechoice but it will provide you with more information about social housing.

This is an example of the summary table that is provided when you complete an online Enhanced Housing Options assessment. It illustrates which options are suitable with a green tick and which are not by a red cross. Housing options can include money and benefits advice, job search, homeless prevention and many more.

Housing optionSuitable?
Affordable Housing to Buy  yes
Mutual Exchange  yes
Private Rented  yes
Social Housing  yes
Sheltered Housing  yes
Additional Support  yes
Jobs and Training Advice  yes
Overcrowding  yes
Under Occupation  no
Money or Benefits Advice  yes
Supported Housing  no
Homeless Prevention  yes
Mortgage rescue  no
Adapted housing  yes
Disrepair Prevention / Improvement Agency  yes


If you or someone in your household is looking for a job, details of current job vacancies matching your requirements will be provided. You will have the option to download a "pdf" Action Plan if you wish.

You do not have to be registered with Homechoice to use this service it is open for anyone to access, however if you are already registered with Cornwall Homechoice you can log in via the existing user log in, input your Homechoice reference number and where appropriate the form will be pre populated with details held on your Homechoice application.