What to do if you are rough sleeping or know about someone rough sleeping:
If you need help with this - you can either:
- Alert the local authority and outreach services by making a referral online to Streetlink
- Support or advise the rough sleeper to present as homeless by phoning 0300 1234 161
Rough sleeping in severe weather
Cornwall has a Severe Weather Emergency Protocol (SWEP). This opens during periods of severe weather, providing shelter to rough sleepers. Access to this is via the Outreach services or Housing Options.
Please refer any rough sleepers to the Homeless Assessment Hub on 0300 1234 161. If you are rough sleeping or are concerned about someone who is rough sleeping, please raise an alert via Streetlink.
Specific accommodation will be made available for rough sleepers during this period as per the SWEP Policy.
Our Partners
We work with partners to ensure rough sleepers get support to find a route off the streets.
Our partners offering specialist services to people in Cornwall who sleep rough can be found below:
- St Petrocs - provide drop in support services including in City Road, Truro and Bread Street, Penzance
- Health for Homeless - provide healthcare services to people without homes in Cornwall
- Coastline - provide a community hub which is open to anyone and crisis accommodation at Chi Winder on Dudnance Lane, Pool
You can contact Coastline:
- In person, Monday to Friday from 9am to 5pm at Chi Winder, Dudnance Lane, Pool
- Or by telephoning on 01209 200086
