Please select from one of the options below for more information about your tenancy
- Tenancy details
- Rent arrears
- Tenant incentive scheme
- Tenant parking
- Tenancy agreements
- Home contents insurance
- Renting a garage
- Taking over a tenancy
- Anti Social Behaviour
- Neighbourhood Management
- Tenants' handbook
- Residents newsletter 'Through the letterbox'
- Tenants' Repairs Manual
- Termination of a tenancy
Cornwall Housing manages the homes owned by Cornwall Council
By signing your tenancy agreement you become a tenant of Cornwall Council and agree to abide by the Conditions of Tenancy (see details below). The Conditions of Tenancy set out your rights and responsibilities as a Cornwall Council tenant.
Most tenants of Cornwall Council are 'Secure' tenants. Our conditions of Tenancy for Secure Tenants were revised and updated in April 2009. As a Secure Tenant you will be able to remain in your home as long as you do not breach any of the Conditions of Tenancy and a Court makes an Order requiring you to give up possession of your property.
We also operate an Introductory Tenancy Scheme. All new tenants to Cornwall Council become Introductory Tenants for a period of 12 months. After that initial 12 month period the tenancy will normally automatically become a Secure Tenancy. Introductory Tenants have less rights than Secure Tenants and it is easier for Cornwall Housing to take Possession of your property if you breach your Conditions of Tenancy.
Normally, tenants who come through the homelessness process are housed in temporary accommodation as 'Non-Secure' Tenants. By definition, Non-Secure Tenants do not have Security of Tenure and therefore have fewer rights than Secure Tenants.
Cornwall Housing also operates a Demoted Tenancy scheme which can only be granted by Court Order for certain tenants who breach their Secure Tenancy Conditions due to Anti-Social Behaviour. The Demoted Tenancy can last up to 12 months and Demoted Tenants have fewer rights than Secure Tenants and it is easier for us to re-possess the property if there are further breaches of the Conditions of Tenancy.
If you were a tenant prior to Cornwall Council being formed on the 1 April 2009, your Conditions of Tenancy remain the same as when you were a tenant of Carrick District Council and are shown below and do not include 'Cornwall Council'. If you became a tenant after the 1 April 2009 you need to refer to the Conditions of Tenancy relating to Cornwall Council.
Cornwall Housing Ltd also owns a number of its own homes.
By signing your tenancy agreement you become a tenant of Cornwall Housing Ltd (formally Carrick Housing Ltd) and agree to abide by the Conditions of Tenancy (see details below). The Conditions of Tenancy set out your rights and responsibilities as a Cornwall Housing tenant.
Most tenants of Cornwall Housing are ‘Assured’ tenants. Our conditions of Tenancy for Assured Tenants were adopted in March 2010. As an Assured Tenant you will be able to remain in your home as long as you do not breach any of the Conditions of Tenancy and a Court makes an Order requiring you to give up possession of your property.
We also operate a probationary tenancy scheme. All new tenants to Cornwall Housing Ltd, who have not held either an Assured or Secure tenancy before, become Assured Shorthold Tenants for a period of 12 months. After that initial 12 month period the tenancy will normally automatically become an Assured Tenancy. Assured Shorthold Tenants have less rights than Assured Tenants and it is easier for Carrick Housing to take Possession of your property if you breach your Conditions of Tenancy.
What happens if I break a condition of my tenancy?
We will deal firmly but fairly with any breaches of tenancy. You have security of tenure, which means you have a right to stay in your home as long as you keep to the conditions of tenancy. If you break any of these conditions we will take action to deal with the situation. In some serious cases you may be in danger of losing your home.
To gain possession of your home will involve court action and the issue of a court order. We can only apply to the courts to have you evicted for the following reasons:
- Non-payment of rent, or breaking a court agreement to pay arrears.
- If you, people who live with you, or visitors cause nuisance or behave in an anti-social manner.
- If you seriously damage your home.
- If you made a false statement to get your tenancy.
Can I alter or improve my home?
Yes, but only with our permission. You must get our written permission before
Is my property insured?
The council covers the structure of your home, but you are responsible for
insuring your fixtures, fittings and contents. Please refer to the booklet
Home Contents Insurance to read more about home contents insurance.
Can my tenancy agreement be changed?
We will always consult with you if we intend to change your tenancy agreement in any way. If you are unsure about your tenancy conditions, please contact your landlord service.
The following information explains the basic rules about bringing your tenancy to an end.
This is done by either:
- The tenant serving a written notice to quit or completing and submitting the form below. You have to give 28 days notice of leaving a property. The 28 days notice must start from a Monday before 12 noon.
- The landlord serving a notice of intention to seek possession. A court order is required.
Read our 'Renting a property' factsheet