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Agencies' Roles and Responsibilities

General responsibilities of statutory agencies

  • Raising public awareness of the abuse of vulnerable adults and giving clear messages that safeguarding adults is everyone’s responsibility.
  • Ensuring that safeguarding adults procedures are accessible to the vulnerable adult.
  • Rigourous recruitment practices in relation to both employing staff and in the selection of volunteers. Supervision and monitoring of staff working with vulnerable adults.
  • Internal guidelines for all staff relating to the implementation of this multi-agency policy that set out the responsibilities within which all staff must operate.
  • Safeguarding adults awareness and procedure training for all staff and volunteers.  This will include all roles within the procedures.
  • Keep clear and accurate records.
  • Undertake assessments of risk.
  • Share information on a need-to-know basis when it is in the best interest of the vulnerable adult.
  • Participate in the joint working arrangements as defined in this policy and in No Secrets and safeguarding adults.
  • Implement preventative and/or supportive action to vulnerable adults. Contribute to investigations acknowledging the requirements of confidentiality and data protection.
  • Attend the Safeguarding Adults Board meetings.
  • Provide an annual report to their own management Board. 
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In addition, Cornwall Department of Adult Care, Health and Wellbeing and the Isles of Scilly Department of Community Services Adult Social Care will:

  • Play a co-ordination role in developing the local policies and procedures for the protection of vulnerable adults from abuse (See “No Secrets” – Section 1.4)

In addition, the police will:

  • Pursue criminal proceedings when appropriate.
  • Provide information and crime prevention assistance to vulnerable adults to help them protect themselves.
  • Where appropriate share information with partner agencies.
  • Ensure appropriate victim support and care is provided.

In addition, all appropriate professionals in health will:

  • Undertake evidential investigations or medical examinations as requested.

The Care Quality Commission will:

  • Inform Cornwall Adult Care, Health and Wellbeing, Cornwall Partnership NHS Foundation Trust or the Isles of Scilly Department of Community Services when reports are received that one or more vulnerable adults may be or are at risk of abuse or neglect within regulated establishments or in their own homes.
  • Attend strategy meetings and case conferences where appropriate in respect of regulated services.
  • Where appropriate keep the Cornwall Adult Care, Health and Wellbeing or the Isles of Scilly Department of Community Services informed of any significant concerns about regulated services.
  • Participate in investigations where appropriate.
  • Pursue statutory action where appropriate.
  • A Safeguarding Adults protocol has been developed between the CSCI, ACPO and ADSS (February 2007).

Independent providers and voluntary sector:

  • Raising public awareness of the abuse of vulnerable adults and giving clear messages that safeguarding adults is everyone’s responsibility.
  • Ensuring that safeguarding adults procedures are accessible to vulnerable adults.
  • Establish procedures for the protection of vulnerable adults in line with this policy and also regulations outlined in the appropriate Care Standards Act and National Minimum Standards.
  • Report incidents of abuse to the appropriate agency. 
  • Provide information and assistance to investigating officers.
  • Participate in the joint working arrangements as defined in this policy.
  • Provide safeguarding adults awareness and appropriate training.
  • Provider agencies are key partners in safeguarding adults.  In individual cases it is the general assumption that where registered managers are judged to be fit and not implicated in the alleged abuse then they will be proactively involved as partners in tackling the abuse.  In some cases, particularly where allegations are made against a registered person, it may not be appropriate for the registered person to be involved. 

Safeguarding Adults Unit

0300 1234 100