Applying for or renewing a blue badge

How do I apply for a blue badge?

You can apply for a blue badge online on the website. You'll still need to pay the fee and provide documents to Cornwall Council.

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Telephone the blue badge helpline on 0300 1234 121. We will ask you a few questions to see if you are likely to be eligible. Then the appropriate claim form will be sent to you in the post.

Alternatively you can download one of our forms

When completing the form if you have any questions please call us on 0300 1234 121, Our help and advice is free. If you use a blue badge checking service you may be charged a fee and there is no guarantee that you will be given a blue badge.

Completed application forms should be sent with photocopies of any evidence you need to send us (as requested on the claim form) and your passport approved photograph (with your name and date of birth printed on the reverse) or company logo if you are applying for an organisational Badge to Assessments, PO BOX 676, Truro, TR1 9EQ.

Your fee of £10.00 can be paid by debit or credit card over the telephone by calling 0300 1234 121 and selecting option 4.

It usually takes around four weeks to six weeks to process the application, as long as you have completed the claim form fully, provided a photograph along with any evidence requested and paid your £10 fee. It might take longer than normal if we cannot make a decision on your application and we need you to attend a mobility assessment. If successful your badge will then be issued by our badge supplier to your home address by post.

When your application form, £10 fee and evidence (if needed) is received your case will be allocated a reference number. We will provide this reference number to you if we need further information or if your application if rejected. We then check your identity, and ensure you meet the qualifying conditions.  Your badge is then sent to our national partner who produces your blue badge and posts this to your home address.

We prefer to contact people by telephone, so it is important that you provide us with at least one telephone number for us to call you to discuss your application if needed. If we cannot contact you on the telephone we will write to you either via email (if you have provided an email address) or send a letter in the post.

An officer will look at your application and if there is not enough information to complete the assessment, we will contact you, usually by telephone. If we then still do not have enough information we could ask you to attend a mobility assessment.

A mobility assessment is carried out when either not enough information has been provided to make the correct decision, or you disagree with our decision.  The assessment is carried out by medical professionals. A report is then provided to us on how your disability affects your walking.  We then use this to make a final decision on your application.

Applications are rejected usually because you do not qualify for a badge under the strict criteria. However if you disagree with the decision, you can write to us within one month of the date on the refusal letter to request a reconsideration. This letter must be signed by you, and contain the full reasons why you disagree with our decision.  You should also provide any further evidence you wish to tell us about or feel is relevant to that application that has not been provided before.

Your blue badge is normally valid for three years from the date of issue.

However, if you receive:

  • mobility allowance
  • the higher rate mobility component of the disability living allowance
  • or war pensioners mobility supplement

and your benefit has been awarded for less than three years, your blue badge will expire on the same date as your benefit.

Blue badges are not automatically renewed, you need to re-apply. We will need a completed application form, fee of £10 and any evidence that the form requests along with a passport style photograph.

If you move to Cornwall from another area, you can continue to use your old badge and apply for a new one from Cornwall Council when it expires. You should tell the Council that issued your old badge about your change of address. 

We can issue a replacement badge if yours is lost, stolen, destroyed or so damaged or faded that it can’t be read.  You will need to provide a new photo and the £10.00 fee.

  • If your old badge has less than six months until it expires, you must complete a new application form. 
  • If your old badge has more than six months until it expires, write to Blue Badge Assessments, Truro, PO Box 676, TR1 9EQ asking for a replacement and explaining why you need it.
  • If your badge is lost or stolen, you need to file a report with the police to say that your badge has been lost or stolen and then provide us with the police crime report number.
  • If your badge is faded or damaged, you must return it to us after you receive your replacement badge.

You should return the blue badge to Cornwall Council by posting it to Blue Badge Assessments, PO BOX 676, Truro, TR1 9EQ.