Contacts - team info and contact details

Within the planning service there are a number of teams who deal with different areas of planning.

If you have a general planning comment you can contact the planning service using the details shown on this page. Alternatively, if you have a specific enquiry you can find out below what each team does and how you can contact them.  

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Land charges team

What we do

A local land charge is a restriction on a piece of land or property that can limit its use or bind the owner to a payment of a sum of money.  The land charges team search the land charges register for potential purchasers of properties and land.

Find out more about local land charges and contact the team.

Local planning team

What we do

  • Create and monitor planning policies for Cornwall, these are yet to be approved by the Secretary of State; and will last until 2030
  • Create minerals and waste planning policy

Find out more about the Cornwall Local Plan and contact the team.

Planning delivery team

What we do

  • Lead on town specific spatial strategies, which will contribute to Planning Policy
  • Work with developers and land owners on strategic development opportunities
  • Attract funding for Cornwall to deliver major schemes such as the eco-communities project in the St Austell and China Clay area and other large scale developments
  • Assist with neighbourhood planning

The planning delivery team can be contacted using the contact details on this page.

Planning enforcement and appeals team

What we do

  • Investigate complaints about suspected breaches of planning
  • Take enforcement action against breaches of planning
  • Monitor section 106 agreements and associated payments
  • Defend council decisions on planning applications
  • Apply for costs awards from unreasonable appeals
  • Inform other teams of appeal decisions that affect application decisions and policy making
  • Monitor and enforce on minerals and waste sites

Find out more about planning enforcement and contact the team.

General planning team

What we do

The general planning applications team deal with applications of less than 10 dwellings or a floor space of 1,000 square metres (this excludes householder and tree applications). We provide pre-application advice and decide planning applications.

The general planning team can be contacted using the contact details on this page.

Planning householder team

What we do

We deal with the following types of planning applications:

  • Extensions, accesses, outbuildings, renewables and alterations to a property – the proposal must be within the land around the house or flat
  • Listed building consents for the above types of work
  • Certificates of lawfulness for householder developments
  • Tree preservation order consents
  • Works to trees in a conservation area
  • Requests for tree preservation orders
  • Applications for ‘Do I need planning permission?’ for householder development
  • Minor amendments – householder only
  • Discharge of conditions – householder only

Find out more about householder guidance and contact the team.

Planning strategic team

What we do

  • Process and decide planning applications of more than 10 dwellings or a floor space of more than 1,000 square metres
  • Provide pre-application advice
  • Decide minerals and waste planning applications
  • Promote renewable energy and deal with large scale renewable energy applications

The planning strategic team can be contacted using the contact details on this page.

Planning support team

What we do

  • Support the development management teams in processing planning applications
  • Validate and register applications
  • Handle general planning enquiries
  • Process history searches

The planning support team can be contacted using the contact details on this page.

 

Customer Relations Team.

What we do

The main role of the Customer Relations Team is to be first point of contact for customer queries regarding planning applications, and planning processes.

  • Assists customers with the use of the online planning register.
  • Provides advice and signpost to further information regarding submission of planning applications.
  • Can explain to customers the Planning Enforcement process/how to report a breach of planning.
  • Answers queries regarding planning applications and neighbour notification.
  • Facilitates the removal of unsuitable representations from website.

The majority of queries we are able to answer directly; in those cases where some further information is required from the relevant officer or team, we act as the link between the customer and officers in order to stream line the process. We log, process, and respond directly to these queries; aiming to do so within the 10 days stipulated by the ‘Customer Promise’.

If you would like our assistance, please forward any queries to eee.customerrelations@cornwall.gov.uk