Community Engagement, Equality and Diversity (CEED)
Last updated: 20/11/2013
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Understanding and showing our commitment to Community
Engagement, Equality and Diversity (CEED) is paramount to
Cornwall Fire and Rescue Service as we move along our improvement
journey to be a high performing, modern and inclusive
We are committed to promoting equality of opportunity, valuing
diversity and tackling social exclusion. We want to make sure that
equality and diversity is at the heart of everything we do.
We believe that strong communities are places where people feel
safe, where the environment is welcoming, where they feel able to
take action for the benefit of their community, where they feel
that their concerns are heard and responded to.
In short, this means a community where everybody matters.
Find out what we've been up in the community by viewing:
Achieving the “Achieving” in Equality and
Cornwall Fire and Rescue Service (CFRS) is pleased to announce
that after a successful peer review earlier this year, they have
been assessed as “Achieving” against the Fire and Rescue Service
Equality Framework (FRS EF). CFRS is one of only 16 fire and rescue
services in the UK to be at the achieving level and aims to join
the four services that are at an “Excellent” level in 2015.
View the Cornwall
Fire and Rescue Service Self Assessment for the Achieving Level
of the Fire and Rescue Service Equality Framework.
View the full Peer report
from the Local Government Association (LGA)
Equality and diversity is about fairness and opportunity for
Equality is about giving everyone an equal
chance to fulfil their potential. It means providing equality
of opportunity, equal access to services and fair and proportional
Diversity recognises, respects, values and
celebrates everyone's differences. Treating everyone as an
individual means appreciating each person's skills, ideas,
perspectives and experiences and meeting their needs.
Everyone is protected by law from discrimination and are covered
by equality and diversity guidelines regarding nine protected
- Disability (physical, learning and mental)
- Sex (male/female)
- Sexual orientation (lesbian, gay, bisexual and
- Gender reassignment
- Religion or belief (including those who have no
- Pregnancy and Maternity
- Marriage and civil partnership
You are also protected if you are discriminated against
because you are perceived to have, or are associated with
someone who has, a protected characteristic, For example protecting
carers from discrimination. The Equality Act will protect people
who are, for example, caring for a disabled child or relative. They
will be protected by virtue of their association to that
How do we make sure we get it right?
It's not about political correctness or box-ticking, but about
making sure we provide the kind of services that are needed,
in a way that does not exclude anyone.
We do this through assessing the impact of its services on
their staff and customers, by involving them in its
decision-making and making sure its policies aren't
discriminating against any groups in its communities
or its workforce. This is really important in creating
an organisation which is truly inclusive and reflects the
communities it serves.
The services we provide
We need to make sure its services are accessible and that
customers are treated fairly and equitably.
- Ensuring the information it produces is easy to read and in
- Buildings are physically accessible
- Involving customers wherever possible in service design
- Using customer feedback to improve the services it
- Using customer data it collects to check that everyone can
access its services and is fairly treated
- Checking if there is anyone not using services who should
- Ensuring it has considered the impacts of policy changes on
different groups of customers.
Equality Impact Assessments
View Cornwall Fire and Rescue Service's Equality Impact Assessments
National Equality and Diversity Strategy
Fire and Rescue Service Framework and Peer Challenge
Educating children with elfs
Find out how Cornwall Fire and Rescue Service are helping to
educate children in the UK using the elfs (early learning fire safety) in the
Frequently asked questions about recruitment
and equality and diversity
All information on the Fire Service website can be made
available in alternative formats. Please contact us for
further information on 0300 1234 232 or email firstname.lastname@example.org
Cornwall Fire & Rescue