| Home Page | Council Newsroom | Site Map | http://cornwall-council.custhelp.com/app/answers/list | Website - information and help | Feedback form | Legal Information | Access Keys | County Museums |
Skip Nav

             

You are here: Home Page> Community and living> Cornwall Fire and Rescue Service Homepage> Community Safety Plans, Policies and Performance

Community Safety Plans, Policies and Performance

Last updated: 17/04/2013 Add to My Bookmarks Subscribe

Plans, Policies and Performance - Cornwall Fire and Rescue Service

Our plans, policies and performance

View our community safety plans, policies and performance by following the links below:

As with all other local authority departments we, as a fire and rescue service are no different in the fact that we have to report annually on a wide range of performance indicators. These indicators help senior management to target areas of poor performance, identify the reasons behind them and then commit additional resources towards rectifying the problem areas.  Also they can help to pinpoint areas of good performance so that we can identify what we are doing right.

These indicators are set by Central Government (Best Value Performance Indicators) or are set locally (we set targets for ourselves for the coming year and beyond in order to gauge our continual improvement).

We internally review and publish performance information on a monthly basis and revise our priorities and objectives accordingly.  Performance is benchmarked against our peer and fire and rescue authorities (those that are of a similar size and nature) and also externally we publish performance indicators via the Best Value Performance Plans.  We also publish details about our achievements and objectives in our Service Plan.

Engagement and Consultation

Effective engagement is a continual process and is an essential part of our development process, central to shaping the future of the service. This is achieved through involving our community, staff, elected Members and partners throughout the development of our plans. This two-way communication process provides us with the opportunity to inform people about the services we provide and to involve them in shaping our plans, allowing us to become a more integrated service within the community.

We are also required by the National Framework document for fire and rescue authorities to consult on our Integrated Risk Management Plan (IRMP), which sets out our plans over a three-year period. As part of this process we will be visiting our communities, staff, elected Members and partners and asking for their views on our plans and empowering them to make decisions on what we will be doing to tackle our priorities over the next three years.

Cornwall Fire and Rescue Service banner - Working together to make Cornwall safer

Community Safety Plans, Policies and Procedures

Cornwall Fire and Rescue Service Homepage

My area

A-Z of services

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

My Bookmarks

Contact

Cornwall Fire and Rescue Service

Keep in touch....

official twitter bird

Follow us on Twitter

 

 Find us on Facebook Facebook square icon

 

Fill out our online contact form

Telephone

General enquiries
0300 1234 232

24 hr Fire Safety Advice
Call Free: 0800 3581 999

Email

fire@cornwall.gov.uk

Address

Cornwall Fire and Rescue Service Headquarters
Old County Hall
Station Road
Truro
TR1 3HA

Rate this page

Did you find this page useful?
Please rate:
  • Not at all
  • Not very Not very
  • Quite Quite Quite
  • Very Very Very Very
Before you leave