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Services for People with a Sight or Hearing Loss

Last updated: 07/12/2009 Add to My Bookmarks

Front of Cornwall Council's Services for people with a sight or hearing loss leaflet, with images of a woman with her guide dog, an older man and a younger man

You can read the 'services for people with a sight or hearing loss' leaflet on this page or download it in PDF format.

Who can receive help from Cornwall Adult Care and Support?

  • People who have serious difficulties with their hearing or sight.
  • People who look after others with hearing and/or sight problems

What help is available?

We offer services that will help people to be safer, more independent and part of the wider community.  We can help people to manage their difficulties and take control of their lives.

People with sight problems might be helped with...

  • Managing sight loss
  • Mobility training - to get out and about safely
  • Managing about the house and preparing food
  • Reading and writing, talking books and newspapers
  • Special equipment, such as talking clocks or lighting

People with hearing problems might be helped with...

  • Managing deafness
  • Lip reading or sign language
  • Communication support - interpreters or voice-to-text
  • Special equipment, such as visual doorbells and alarms
  • Telephone equipment, such as text phones or amplified handsets

We can also provide advice and link you up to other services that will help with employment and leisure activities.

How do I go about getting services from Cornwall Adult Care and Support?

  • By asking your GP or local Health clinic to make a referral
  • By contacting Adult Care and Support on 0300 1234 131 
  • By text phone:  01872 240 892
  • By e-mail : sensoryteam@cornwall.gov.uk

Your details will be taken and passed to a care manager, who will then arrange for a member of the team to contact you for a meeting.  

This meeting is called an assessment and is the first step to other services.  At this assessment you will work out, together with us, what you need in the way of help.  During this assessment you can always have a friend or relative to support you. 

Further information about assessments is available in the Adult Care and Support on-line leaflet 'Assessing your needs'.

Your carer is also entitled to an assessment of his/her needs, regardless of whether you yourself go on to receive services or not. 

Further information about services for carers is given in the Services for Carers leaflet.

An image of a video camera in white on a black background  Follow this link if you would like to see some video clips with signing : Let us tell you about Adult Care and Support services on video.

Other Organisations

Information about other organisations who may be able to help can be found on the following pages:

More information common to all our publications

To find out about the cost of services, how to order Adult Care and Support leaflets on line and in other formats, how to make a comment/compliment/complaint, Fair Access to Services etc. please follow the link to our More information common to all our publications

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