Moving to a care home
Last updated: 21/10/2013
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Moving into a care home is a major decision to take.
This page briefly explains the initial steps you need to take
if you are considering a care home, and which organisations can
offer help and advice.
The information is intended for older people. If you have
disability, a learning disability or a mental health problem,
please follow the appropriate link.
Support to stay at home, respite care, specialist housing
If you are having difficulty coping at home due to old
age, there are an increasing number of services available to
help you continue living safely and independently at home, before
you consider moving into a care home. Many different
organisations offer a wide range of services - for example,
personal care, preparing meals, cleaning and carrying out small
Many people also find that a short break in a care home enables
them to continue living independently at home, avoiding the need to
live in a care home long-term. In addition to having a break
away from home, the experience of a short stay in a care home also
helps them to make a better decision about requesting permanent
care, should the need arise. These breaks also offer respite to
Adult Care, Health and Wellbeing and the NHS in Cornwall
have a range of schemes across the county to reduce the
need for people to enter permanent care. Some of the schemes
include extra help from therapists in the community; help from
trained workers to enable you to cope safely with daily living
tasks; and care for people leaving hospital, who may not feel
confident about returning home straightaway.
To find out more about alternatives to residential care, you
I am considering a move to a care home: how can Adult
Care, Health and Wellbeing help?
If you do not need help with care home
If you are confident that you will not need help with care home
fees, you can arrange your move directly with the care home of your
choice, with no involvement from Adult Care, Health and Wellbeing.
Nevertheless, you do have a right to ask Adult Care, Health and
Wellbeing to carry out an assessment of your needs, and to help you
with your placement if you choose.
There is a wide range of information on this subject on our
Residential care for adults page.
If you subsequently find that you do need help with fees, it is
still possible to get help from Adult Care, Health and
Wellbeing. We will, however, do an assessment of your needs
before we can help with funding.
If you think you will need help with the fees
If you think you will need help to meet the cost of a care home,
either now or in the future, you (or someone acting on your behalf)
should contact Adult Care, Health and Wellbeing's Access Service on
0300 1234 131. If you are in hospital, the
nursing staff will contact Adult Care and Support for you,
with your permission.
Once you have contacted us, we will arrange
for someone to carry out an assessment of your needs,
discuss your situation with you, and help you decide whether moving
to a care home, or other options, are more appropriate. During this
discussion, you can always have the person who looks after you
(your carer), a relative, or a friend to support you, if you
It is important to note that in a minority of cases, a person's
assessed needs may not be sufficient to warrant a move to
If your assessment by Adult Care, Health and Wellbeing shows
that moving into a care home is the most appropriate form of care
for you, and that you will need help to pay the fees, it is likely
that you will also be required to make a contribution to these
To advise you on how much your contribution will be, trained
staff carry out an assessment of your financial circumstances,
which will take into account your income, capital and property you
may own. All information is treated confidentially, and staff will
explain the procedure to you, and answer any questions you may
If you take up a place in a care home with financial assistance
from Adult Care, Health and Wellbeing, the suitability of your
placement and the quality of your care will be reviewed regularly
by Adult Care, Health and Wellbeing staff, or someone working on
For more information please see our page about Adult Care, Health and Wellbeing financial
assessment for residential or nursing care.
If I am funded by Adult Care, Health and Wellbeing, do I have
a choice of home?
Yes. Every effort will be made to offer you a place in the
home of your choice. You can go into your preferred home as long
- it is suitable for the needs identified in your assessment
- there is a place for you in the home
- the home accepts the standard Adult Care, Health and
Wellbeing terms and conditions
- the fees are appropriate to the level of care you need
If you want to enter a home that is more expensive than Adult
Care, Health and Wellbeing's standard terms, a top-up from a third
party may be required if a suitable placement within our usual fee
level cannot be identified locally. Your social worker will
explain this to you in more detail. Please ask, if you have
any concerns about this, or any other matter.
If you want to go into a home outside Cornwall to be near
relatives or friends, you will still need to contact
Adult Care, Health and Wellbeing in Cornwall, who would
be responsible for sorting out the arrangements for you, including
any help with your fees.
Are all Care Homes in Cornwall inspected?
Yes. The Care Quality Commission regulates all health and
social care services in England and provides information on
the quality of care services, including care homes and care homes
The National Contact Centre should be your first point of
contact for information about care homes in Cornwall:
Tel: 03000 616 161
Website: Care Quality Commission.
The following organisations may offer further help and
Age UK Cornwall and the
Isles of Scilly - provide free advice for
older people and their carers, for example on health, community
care services, housing, transport, heating etc.
- British Red Cross offer
short-term help at home, following discharge from hospital;
support and practical help to people faced with an unexpected
crisis (accident or illness); transport service. You can contact
Red Cross House
Truro, TR1 2XR
Tel: 01872 267950
- Care Quality Commission inspects
all residential and nursing homes in Cornwall, and produces an
annual report on each home which is available to members of the
public. Also inspect all agencies providing personal and
domestic care at home, nursing agencies and independent health care
facilities. Please look at their Directory
of Care Homes and Care Services.
- RightCareIndex and
Care Choices produce
directories, updated every year, giving details of residential and
nursing homes. Copies are available free of charge from
Adult Care, Health and Wellbeing - contact 0300 1234 131.
Is there anything else I should know
To find out more about who can have a service, if you have to
pay, how to make a comment or complaint, what happens to your
personal information, and other Adult Care, Health and
Wellbeing information leaflets, please look at our
Is there anything else I should
You can also download the 'moving to a
care home' leaflet, containing the information above.
Return to Residential care for adults.