Extra help at home when you leave hospital
Last updated: 07/06/2013
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You can read this information leaflet on this page or you can
download it in pdf format using this link: Extra help at
home when you leave hospital (PDF).
After a stay in hospital you may require extra help when you go
home, especially if you live on your own. This page tells you what
services are available to help you, and the person who looks after
you (your carer), on your return.
Discharge arrangements vary slightly from hospital to hospital,
but before you go home, hospital staff will arrange either:
- for a worker to come and discuss with you in hospital the
help you might need, and arrange for services to be ready for you
when you return home. In most cases, a worker will visit you again
once you have settled in at home, to make sure that the services
arranged meet your needs, or
- for a worker to visit you once you have returned home to
discuss your circumstances, and work out with you what help you
The discussion you have with Adult Care, Health and Wellbeing or
Health staff about the help you need at home is called an
'assessment'. During an assessment, you can always have your carer,
a relative, or a friend to support you, if you wish.
What help is available when I leave hospital?
Following assessment, a range of services is
available to help you, and some of these are listed below. To find
out more, you can contact Adult Care, Health and
Wellbeing on 0300 1234 131, or refer to
the appropriate Adult Care, Health and Wellbeing publication -
see Information leaflets and on-line publications.
The person who carries out your assessment will also give you more
information about services to suit your particular
Promoting independence. If you no longer need
hospital care, but you are anxious about how you will cope at home,
Adult Care, Health and Wellbeing and the NHS in Cornwall have
devised a range of schemes across the county. These
- extra help from therapists in the community
- help from trained care workers who work with you to
manage daily living tasks
- short-term residential care for people leaving
hospital, who do not feel confident about returning home
straightaway, and need some more rehabilitation
The person who carries out your assessment will
discuss these options with you.
Community Nursing. District Nurses,
and other healthcare staff attached to your Doctor's surgery, will
complete an assessment and will provide nursing care according to
your needs. This may be either at the surgery or in your own
home, and arrangements will have been made in hospital before you
Rapid Assessment Team. A worker from the Rapid
Assessment Team may come and see you when you leave hospital and if
you need it, they can offer you a rehabilitation service and/or
care at home to get you going again. The service is usually
available for 7 days following discharge, and there is no charge
for this period of time.
Help at home with personal care. This can help you
with day-to-day personal care such as bathing and dressing. The
service is available according to need, and where we can, we will
aim to maintain your independence through rehabilitation. For more
information contact Adult Care, Health and Wellbeing on
0300 1234 131.
Rehabilitation Care Assistants offer
more specialist help at home, to assist people to regain their
skills, and so maintain their independence. They work to a
therapist's treatment plan for short-term periods, and may for
example help people carry out physiotherapy exercises, or regain
their confidence in daily living skills such as washing, dressing
Care and Support Service. A British
Red Cross volunteer can give you short-term help with shopping,
preparing light meals, escorting to appointments and befriending.
The hospital should have details of the scheme, or alternatively
contact the British Red Cross on 01872 267950.
Meals at home. Adult Care, Health and
Wellbeing can help you to arrange for hot or frozen meals to
be delivered to your home.
Day Care in a day centre or care home in your area
may sometimes be available to meet specific needs that you may
have, for example for bathing facilities.
Equipment and adaptations to your
home can be arranged to help you on your return home. A
specialist worker can advise you on equipment to help with daily
living, such as items for the bathroom or kitchen, and minor
adaptations, such as stair-rails or hand-rails. See
Adult Care, Health and Wellbeing publication Home Adaptations.
Emergency communications systems.
The Lifeline system enables you to communicate in an emergency with
staff that run a central alarm system 24 hours per day. The system
is available for a small charge. You can ring 01872 224521 to
find out more about the service in your area. See also
Transport. A number of organisations
run volunteer transport schemes, for which there is usually a small
charge. For further information, please contact:
Transport Access Pilot (TAP), a co-ordinated service
to take patients to hospital or other appointments, on 01872
Wheelchair hire. Some organisations offer
wheelchairs for short and long-term hire either for a small charge
or a donation.
- Tremorvah Industries 01872 324340
- St John Ambulance 01726
- British Red
Cross 01872 267950
Is there anything else I should know?
To find out more about who can have a service, if you have to
pay, how to make a comment or complaint, what happens to your
personal information, and other Adult Care, Health and
Wellbeing information leaflets, please look at our
Is there anything else I should
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