Community transport services
Last updated: 11/04/2013
Add to My Bookmarks
What is Community Transport?
Community Transport is the term used to describe passenger
transport schemes which are owned and operated by local community
groups. Each project has been set up by people working together to
solve their own transport needs, and services are provided on a
not-for-profit basis. Community Transport schemes are nearly
always dependent on voluntary effort and hence are only successful
when the work load is shared by a large number of dedicated
The Rural Transport Project Officers at Cornwall Council are a
good source of information regarding these schemes and can give
advice and guidance on the establishment of Community Transport
Who Can Use Community Transport?
Community Transport schemes are set up to serve people who do
not have access to conventional public transport or are unable to
use it. Particular schemes may set their own conditions for who can
be carried, according to local priorities.
There are a variety of community transport schemes in Cornwall
and although they do not fit neatly into categories they are
broadly defined as follows:
Voluntary Car Schemes
An organised form of lift giving where volunteer drivers use
their own cars to provide door to door journeys for people without
transport. Passengers are charged a rate per mile for their
journeys to cover drivers' costs.
Community Bus Services
Minibuses operated by volunteers serve regular routes to a
published timetable. They are available to all members of the
general public. Timetables can usually be found in the Cornwall
Public Transport Area Guides. They also operate a variety of other
journeys to address local needs.
Vehicles owned by community groups are made available to other
local organisations for low-cost hire. This service can be useful
for a number of different purposes, including leisure, education
and sport. Some vehicles will be wheelchair accessible.
Dial A Ride
This service provides door to door journeys for people who are
unable to use conventional public transport. Potential
passengers need to register as members to use the service. Journey
bookings must usually be made in advance.
These schemes help people get around local shops and services.
Wheelchairs and electric scooters are available for hire in local
town centres. Advance booking is recommended and is essential for
Wheels to Work and Wheels to Learn
This service offers travel advice and low cost loan of mopeds or
bicycles to help people get to work, training and further
education. Bike training and safety gear are also available.
Contact details for the Community Transport schemes in
Cornwall Community Directory
Community Directory provides information for
everyone who lives and works in Cornwall. If you
use adult social care, health care or other help and support
services, if you fund your own support, or simply wish to find out
more about what services and events are provided in your local
community, you can find all the information and advice in one