All about loans, renewals and reservations
Last updated: 08/04/2013
Add to My Bookmarks
As a library member you may borrow up to 18 items including
books, talking books, CDs and DVDs. Computer games are
also available from selected libraries.
- Books are issued free for three weeks after which an overdue
charge* applies at the current rate. They may be returned to any
- A hire charge* applies to all other items at the current
*See library fees and charges for details.
If you are going on holiday, ask for your books to be
issued for longer than usual to avoid worrying about getting them
back on time.
You don't have to visit a library, you may renew your items
- Use our online library system to renew your items - go
to your library
account and enter your library card
- using the 24 hour phone renewals hotline - 0845 607
6119 (calls charged at local rate)
Providing we have your current email address, a reminder notice
will be emailed to you two days before items are due back to prompt
you to renew or return them.
You can renew books up to five times before we need to see them.
If you still require the books you must bring them to the library
for re-issuing. Books that have been reserved by another member
will only be renewed for an additional week.
Non-book items that you have hired from the library are not
renewable. If you require them for longer than the hire period an
additional charge, at the weekly rate, will be levied for each week
(or part week) that you keep them.
Placing a reservation
You can reserve items through the online catalogue or
when you visit a library. If you reserve an item online, you
will need to login to your online library account using
your library card number.
Please see library fees and charges for details of
applicable charges. When your reservation arrives, you will be
notified by automated telephone message, email or post.
If the book that you wish to borrow is not available on our
online catalogue, we are
happy to consider purchasing it for stock. If it is not
in print or we choose not to add it to our collection, it may be
borrowed through inter-library loan on payment of a small fee (see
library fees and charges for details).
Copies of Journal articles may also be requested in this way
and the copy would be yours to keep. Please ask a member of
All our libraries have computers with fast broadband Internet
connections available for public use. (Please see library fees
booking and acceptable use policy). Contact your
library for more information.
Need help getting online?
Ask at your local Library or One Stop Shop about how
we can help you get online or call free on 0800 032
2345. Right now in libraries across Cornwall, we are helping
to introduce people to the benefits of being online.