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Website features

Last updated: 12/06/2013 Add to My Bookmarks Subscribe

We’ve been improving our website by adding features that make it easier to find and use things.

Use the links below to find out more:

New features

My area

The my area page allows you to view Council and health services in your area including your councillor, waste and recycling collection dates and your nearest library, one stop shop and waste and recycling centre.  Use the + and – blue buttons to see more or less entries for a service.

To find services for your area, enter your postcode and select ‘Find’. Then select your address from the drop down list and select ‘Go’.

You can access the my area page using the box on our homepage and on the right of each web page.

My area icon

 

Improved navigation

We’ve made our navigation simpler. When you select a specific section of our website, you will only see the pages for that section. To view different sections of the website, select ‘Home’ and you will be taken back to the homepage.

Image showing the new website navigation

Creating a website account

If you register for a website account with us, you can apply for jobs, set up email alerts for jobs, manage your library account, comment on planning applications, and change your details and password plus even more in the future.

To create a website account, click on ‘Register’ at the top right of any of our web pages. Complete the form on the register page and select ‘Create User’. You can now log on to our website using the email address and password you’ve chosen.

We’ll keep your private details safe and secure, but we may use your postcode to help you find information about your local area on our website.

Image showing how to sign up for a website account

Bookmarks

To bookmark your favourite pages, select ‘Add to My Bookmarks’ under the page title. A link to the page will appear in the my bookmarks box at the right of the page. This will be displayed on every page so you can access your favourite pages quickly.

To remove a page from the my bookmarks box, go to the page and select ‘Remove Bookmark’ under the page title.

If you select ‘Edit’ in the my bookmarks box, you can change the box title to something else - maybe your first name.

Bookmarks

Top level searching

We’ve added top level search results for some of our most frequently requested search terms. This means we show the most frequently viewed pages against a purple background at the top of the search results. For example, if you entered ‘planning’ in the search box, the top level search results would include the online planning register and the main planning pages since these are the ones most people go to when looking for planning information.

This image displays the top level search results

Printing and/or emailing a page

To print one of our web pages, select ‘Print this page’ at the top right of the page.

To email one of our web pages, select ‘Email this page’ at the top right of the page. Then add your details and the details of the person you want to send the page to and select ‘Send’.

This image shows how you can print or email a page

My nearest

Use the my nearest box on your my account page to find the services in your local area. Enter your postcode and select an option from the drop down list to find schools, leisure centres, libraries and more.

This image shows the my nearest module

Mobile Website

You can use our mobile site to browse our website on your mobile phone, allowing you to access our services from anywhere.

The homepage includes top tasks and an A-Z of our services. There’s also a search to help you find specific information.  

We know there are some issues and we’re working to fix these:

  • videos may not play on some phones
  • some embedded content may not display on some phones
  • the page path may wrap to two lines on some phones

Please send us feedback on how it works for you using the contact details on the right of this page.

Video Streaming

We’ve included videos across the website and on the homepage.  These use streaming technology, so you can watch different parts of the video without having to download the entire file.  There is a page that lists all the Cornwall Council videos.

Video Streaming image

RSS Feeds

RSS or news feeds allow you to see when websites have added new content. You can get the latest headlines and content in one place, as soon as it’s published, without having to visit the websites you have taken the feed from.

To subscribe to a news feed, you need a news reader. This is a piece of software that checks the feeds and lets you read any new articles that have been added. Some are accessed using a browser and others are downloadable applications.

Browser-based news readers let you catch up with your RSS feed subscriptions from any computer. Downloadable applications store them on your main computer.

We have RSS feeds for our latest news and for meeting information:

RSS logoYou can subscribe to our news feed to receive our news releases as they are published.

RSS logo

You can subscribe to our meetings feed to receive information on meetings, agendas and minutes as they are published. Each meeting also has its own RSS feed you can subscribe to for information specific to that meeting.

Subscriptions

If you subscribe to a page on our website, you will be notified via email whenever significant changes have been made on that page.

To subscribe to a page, select ‘Subscribe’ under the page title. Once you’ve subscribed, the link under the page title will read ‘Unsubscribe’. If you want to unsubscribe, select ‘Unsubscribe’.Subscriptions on the website

My area

A-Z of services

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

My Bookmarks

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