Website features
Last updated: 12/06/2013
Add to My Bookmarks
Subscribe
We’ve been improving our website by adding features that make it
easier to find and use things.
Use the links below to find out more:
New features
My area
The my
area page allows you to view Council and health services
in your area including your councillor, waste and recycling
collection dates and your nearest library, one stop shop and waste
and recycling centre. Use the + and – blue buttons to see
more or less entries for a service.
To find services for your area, enter your postcode and select
‘Find’. Then select your address from the drop down list and select
‘Go’.
You can access the my area page using the box on our homepage
and on the right of each web page.

Improved navigation
We’ve made our navigation simpler. When you select a specific
section of our website, you will only see the pages for that
section. To view different sections of the website, select ‘Home’
and you will be taken back to the homepage.
Creating a website account
If you register for a website account with us, you can apply for
jobs, set up email alerts for jobs, manage your library account,
comment on planning applications, and change your details and
password plus even more in the future.
To create a website account, click on ‘Register’ at the top
right of any of our web pages. Complete the form on the register
page and select ‘Create User’. You can now log on to our website
using the email address and password you’ve chosen.
We’ll keep your private details safe and secure, but we may use
your postcode to help you find information about your local area on
our website.
Bookmarks
To bookmark your favourite pages, select ‘Add to My Bookmarks’
under the page title. A link to the page will appear in the my
bookmarks box at the right of the page. This will be displayed on
every page so you can access your favourite pages quickly.
To remove a page from the my bookmarks box, go to the page and
select ‘Remove Bookmark’ under the page title.
If you select ‘Edit’ in the my bookmarks box, you can change the
box title to something else - maybe your first name.
Top level searching
We’ve added top level search results for some of our most
frequently requested search terms. This means we show the most
frequently viewed pages against a purple background at the top of
the search results. For example, if you entered ‘planning’ in the
search box, the top level search results would include the online
planning register and the main planning pages since these are the
ones most people go to when looking for planning information.

Printing and/or emailing a page
To print one of our web pages, select ‘Print this page’ at the
top right of the page.
To email one of our web pages, select ‘Email this page’ at the
top right of the page. Then add your details and the details of the
person you want to send the page to and select ‘Send’.

My nearest
Use the my nearest box on your my account page to find the
services in your local area. Enter your postcode and select an
option from the drop down list to find schools, leisure centres,
libraries and more.

Mobile Website
You can use our mobile site to browse our website on your mobile
phone, allowing you to access our services from anywhere.
The homepage includes top tasks and an A-Z of our services.
There’s also a search to help you find specific
information.
We know there are some issues and we’re working to fix
these:
- videos may not play on some phones
- some embedded content may not display on some phones
- the page path may wrap to two lines on some phones
Please send us feedback on how it works for you using the
contact details on the right of this page.
Video Streaming
We’ve included videos across the website and on the
homepage. These use streaming technology, so you can watch
different parts of the video without having to download the entire
file. There is a page that lists all the Cornwall Council
videos.
RSS Feeds
RSS or news feeds allow you to see when websites have added new
content. You can get the latest headlines and content in one place,
as soon as it’s published, without having to visit the websites you
have taken the feed from.
To subscribe to a news feed, you need a news reader. This is a
piece of software that checks the feeds and lets you read any new
articles that have been added. Some are accessed using a browser
and others are downloadable applications.
Browser-based news readers let you catch up with your RSS feed
subscriptions from any computer. Downloadable applications store
them on your main computer.
We have RSS feeds for our latest news and for meeting
information:
You can subscribe to our news
feed to receive our news releases as they are published.
You can subscribe
to our meetings feed to receive information on
meetings, agendas and minutes as they are published. Each
meeting also has its own RSS feed you can subscribe to for
information specific to that meeting.
Subscriptions
If you subscribe to a page on our website, you will be notified
via email whenever significant changes have been made on that
page.
To subscribe to a page, select ‘Subscribe’ under the page title.
Once you’ve subscribed, the link under the page title will read
‘Unsubscribe’. If you want to unsubscribe, select
‘Unsubscribe’.