Last updated: 18/02/2013
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External Assessments – Community Safety and Protection
As a public sector organisation, our Directorate under goes a
number of external and sector lead assessments to ensure the
delivery of efficient and effective services.
This page is designed to provide you with information about
those assessments which the Community Safety and Protection
Directorate have undertaken or completed.
You can view our latest Operational Assessment report
from our visit in 2012 below:
Fire and Rescue Service Operational Assessment Fire Peer
Challenge Final Report 2012
Quick links to further information about the Operational
About the Operational Assessment (OpA)
Fire and Rescue Service’s have a strong and long standing
commitment to learning from each other and sharing good practice,
whether that’s from an operational or business perspective.
The OpA is a framework developed by the Local Government
Association (LGA) operating in partnership with the Chief Fire
Officers Association (CFOA).
Operational Tool Kit. (OpA KAA 2012)
As part of this Sector led improvement, CFOA developed the
concept of Operational Assessment (OpA) in 2009). This process has
a strong operational focus and involves us producing a self
assessment and then an external peer challenge.
This process is designed to ensure there is a whole look at how
a Fire & Rescue Authority (FRA) leads, prioritises and delivers
its services functions of prevention, protection and response in
line with its understanding of community risk
The OpA process is designed to form a structured and consistent
basis to drive continuous improvement within the Fire and Rescue
Service, and contributes to the LGA’s approach to self-regulation
and improvement which aims to help councils and FRAs strengthen
local accountability and revolutionise the way they evaluate and
Why do we have Operational Assessments?
Assessments allow us to establish a clear understanding
against the criteria and benchmark ourselves against other fire and
rescue services within the UK.
The assessing team focuses on the 5 themes from our past
improvement plan so we can demonstrate how we have improved within
The key part of the review process is the production of a
self-assessment Involving a range of staff and partners from across
the service. The self-assessment is an open and honest
appraisal of where we are across the seven key areas of
- Community Risk Management
- Health and Safety
- Call Management and Incident Support
Through this process we can demonstrate how we are continuing to
drive our own improvement.
OpA Self Assessment.
The Peer Team visit to the service
During November 2012, we invited a fire and rescue
improvement team to visit our service to review our self
We are honoured to have such a distinguished Peer review team
visiting our service, some have been here before and have requested
The team of invited guests we welcomed to Cornwall
- Chief Fire Officer Des Prichard East Sussex Fire and Rescue
- Member Peer – Cllr Pauline Helliar- Berkshire
- Assistant Chief Fire Officer – Dave Curry Hampshire
Fire and Rescue Service
- Peter Cleary Oxfordshire Fire and Rescue Service
- Gordon Falconer Surrey County Council
- Programme Manager – Bob Ross Local Government Association
Our Operational Assessment Fire Peer Challenge Final Review
from 2012 can be found at the top of this page.
Peer Review Action Plan
The following action plan has been developed as a result
of recommendations outlined by the peer review team that undertook
our Operational Assessment site visit.
Activities to address recommendations have been included
within our Community Safety Service Plan 2013/16 and/or in our
relevant team plan/s to ensure we deliver what is required and
Peer Review Action Plan
Community Safety Plans, Policies and
Cornwall Fire and Rescue