One Stop Shops
Last updated: 20/02/2014
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Our One Stop Shops bring advice and information on all Council
services closer to where you live, including housing, benefits,
council tax, business rates, refuse and recycling. In any One Stop
Shop you can get help to fill in forms, hand in documents and speak
to a council specialist either in person or by phone.
Each One Stop Shop has a wide range of information available and
the friendly staff can answer many questions about council
services. Where we can’t answer your enquiry straight away
we’ll provide you with a free phone service to the appropriate
team. We have confidential meeting rooms available for
appointments with council staff and our partners.
Most One Stop Shops have free internet access to the Council's
website and other public service websites and can take payments for
Benefits and housing specialists visit a number of the One Stop
Shops regularly, as do advisors from a range of non-council help
If you live in or around the Clay Country, we are offering
a Clay Country mobile library and information
To see what additional services are available at your
local One Stop Shop please visit the My Area page using the link on
the right and enter your postcode when prompted.
Or select a One Stop Shop from the links in the menu on
Changes to One Stop Shops
In the coming months we will be making changes to
some of our One Stop Shops. Our one stop shop in
Camelford will be moving in the local library, making it easier to
access more council services from a single site. Details of
the moving dates will be posted on the individual one stop shop web
pages once they are available.