Accessibility Information

Last updated: 12/03/2013 Add to My Bookmarks Subscribe

We aim to ensure that this website can be used as effectively and easily as possible by all users.

We are working with the RNIB to audit the site and have made changes based on their recommendations.

Our site is currently 1 of only 6 authorities that are tested by Sitemorse, an independent benchmark service, that is Web Accessibility Initiative level 2 (AA) in Qtr 3 2010.

The Web Accessibility Initiative website has more information on accessibility guidelines.

The website is designed to be used by all browsers. If you are having problems using a specific browser, please contact us at webmanager@cornwall.gov.uk.

Useful tools

Blind and partially sighted users can obtain information on viewing pdf documents by visiting the Adobe access website.

PDF documents can be converted back into webpages (HTML) or text, by using the Adobe web based conversion tool. Please note this may not work for all PDF documents, depending on their content.

A Microsoft Word document viewer can be downloaded if you do not have Microsoft Word on your computer.

The abilitynet website explains the many ways you can change your browser, computer, keyboard and mouse settings to make the web more accessible for you.

The My Web My Way pages on the BBC website have some useful information about accessing websites.

Changing text size

You can alter the text size by choosing the 'view' in the browser menu:

Internet Explorer: View - Text Size - alter as required.
Firefox: View - Zoom - alter as required
Opera: View - Zoom - alter as required.

You can also alter the colours used on webpages:

Internet Explorer: - tools - internet options - colours
Firefox: tools - options - content - colours
Opera: tools - preferences - web pages

Plain English

We follow Plain English guidelines to try and make the content of the website as clear as possible.

Editorial Control

By using a content management system, we have enabled all departments of the council to maintain their own areas of the website. Once pages have been edited they are submitted to the web team to be checked for accessibility, technical, plain english and other aspects including spelling and grammar, image sizes, page length and meta data.

In addition, the web team also needs to make sure that the content is relevant and displayed in the correct way so that pages within the website are consistent.

If you have had any problems at all using our website for any reason, please contact us and let us know. We will then look into the problem and try to make the necessary changes.