Last updated: 09/12/2013
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Penmount Crematorium is a publicly owned, self financed facility
administered by Cornwall Council. It is ideally situated two miles
from the city centre of Truro on a secluded country estate of
twenty-eight acres, eleven of which having been developed as
Gardens of Remembrance.
Penmount Crematorium - Customer Survey Results 2013
Details To Follow
Penmount Crematorium - Annual Chosen Charity 2014
The staff of Penmount are pleased to announce that the annual
chosen charity for 2014 will be the Royal National
Lifeboat Institution (RNLI).
All monies received from our annual events; Open Day and Carol
Service, the donations received for memory cards for the Christmas
tree in December along with the monies collected from the metals
recycling programme will be donated to the Royal National
Lifeboat Institution (RNLI).
Christmas and New Year Opening Times
Penmount will be closed for cremations on the following
Wednesday 25th December 2013, Thursday 26th December 2013,
Friday 27th December 2013 and Wednesday 1st January 2014.
However, the Gardens of Remembrance, Flower Room and Book
of Remembrance Room will be open during this period from 8.30am
Fourth Gold for Penmount
Penmount Crematorium has been awarded Gold Status for the fourth
year in a row by the Institute of Cemetery and Crematorium
The award recognises the high level of service provided to
funeral congregations, funeral directors and clergy. The ICCM set
the standard for the burial and crematorium industry.
A publicly owned, self financed facility administered by
Cornwall Council, the crematorium is housed on a secluded country
estate of 28 acres, 11 of which have been developed as Gardens of
“I am delighted that for the fourth year in a row the cremation
service that Penmount Crematorium provides on behalf of Cornwall
Council has achieved the highest standard within the nationally
recognised assessment made by the Institute of Cemetery and
Crematorium Management,” said Susan Cannan, Bereavement Services
Manager for Cornwall Council.
Councillor Edwina Hannaford, Cornwall Council portfolio holder
for Environment, Heritage and Planning, said: “This is a testament
to the hard work of Penmount’s staff who take great pride in
ensuring the best possible experience for the bereaved at a sad and
difficult time in their lives.”
Volunteer working at Penmount Crematorium Gardens
We are now in a position to allow volunteer workers to help out
in the grounds.
Penmount has 28 acres of land, 11 acres of which are laid out to
formal memorial gardens.
Much of the upkeep is centred on weeding and edging of the beds
We hope the introduction of volunteer workers even for an odd
hour here and there will allow the permanent gardeners to address
the more specialised tasks required around the grounds to be
maintained within a regular seasonal timescale.
Areas of the gardens will be allocated to volunteer workers
along with set tasks, or if preferred a special section of the
gardens around where a memorial is situated may be requested to
Volunteer workers with skills in horticultural duties may wish
to offer to be utilised in other areas of work around the grounds,
this can be discussed and as long as it fits in with the pre
scheduled annual garden tasks and within Health and Safety
guidelines may be possible to arrange.
If you have not already completed a volunteer registration form
please return a completed copy to Penmount crematorium before you
contact us to offer your help.
There are a few requirements we need in place before work can
We will require at least 2 days notice before you come on site
to help out. Just ring the main line 01872 272871 and ask for
On your first visit you will be met by a named member of staff
who will go through a short induction and signing of the volunteer
agreement form. You will be expected to complete a volunteer
timesheet each time you are on site which will remain on file at
The tools for the work you wish to help with will be provided as
well as any necessary PPE, along with a fluorescent waistcoat to
show other staff and visitors you are a volunteer worker. We would
ask if you could wear sturdy footwear, and bring your own
waterproofs if needed.
We hope you enjoy your time with us in the gardens and would
like to thank you for your interest in helping keep the grounds in
the condition they deserve.
Penmount Crematorium Staff Raise Over £1,300 for The Children's
Hospice South West
The staff of Penmount have raised £1,330 for Children's Hospice
South West after a year of fundraising for the charity.
Susan Cannan, Bereavement Services Manager, presented the cheque
to Mary Murfin from the Children's Hospice South West with the
staff of Penmount pictured above.
Susan said: "We would like to thank all those who have so kindly
contributed to our appeal in 2012 and I would also like to thank
the staff for their efforts in assisting with the fundraising