Housing Benefit and Council Tax Support - new claim
Last updated: 09/08/2013
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Housing Benefit and Council Tax Support are national welfare
benefits administered by the Local Authority.
The purpose of the Housing Benefit scheme is to help people on
low incomes pay their rent.
The Council Tax Support scheme provides assistance with Council
Tax to help people on low incomes pay their Council Tax.
Further information is also available from our Housing
Benefit and Council Tax
Our benefits calculator shows if you are entitled
to Housing Benefit or Council Tax Support.
If you have an existing beneft claim reference you can make a
new claim online by
registering for self service. You can ring our benefits advice
line on 0300 1234 121 and make a claim over the telephone, we will
give you an appointment for an advisor to call you back to complete
the claim. If you prefer you can ask for a claim form to be sent to
you in the post. You can download a Housing
Benefit and Council Tax Support claim form, or you
can phone our benefits advice line on 0300 1234 121, pop into
your nearest one stop shop, or use the out and about
advice service. You may submit your claim form to your
nearest one stop shop, or alternatively you can post it to
Benefits, PO Box 90, Camborne, TR14 4BE.
Viewing your housing benefits details
You can now check your claim details using the Self Service
online benefits system. This includes viewing what housing
benefit payments we have made, details about your next payment, any
letters telling you about your entitlement, and how your benefits
This service is currently unavailable; we are aware of the issue and are investigating. Please accept our apologies for this interruption in service.