Newquay One Stop Shop

Opening hours

We will be closed on Monday 11 December. Apologies for any inconvenience.

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Monday 9am-5pm
Tuesday 9am-5pm
Wednesday 9am-5pm
Thursday Closed
Friday 9am-5pm
Saturday Closed



Cash, cheque and card payments are taken during normal opening hours.

You can use the links below to make an online payment:


We no longer have specialist advisors at the Newquay One Stop Shop.

For help with your Housing Benefit or Council Tax Support query, please go to view our benefits pages or email or call 0300 1234 121.

Public Access PC:


Stonham Byan

Every Tuesday 1.30pm-3:30pm (no need to book an appointment just drop in)

Stonham Byan Cornwall County-Wide Housing Related Information/Advice Line 01209 719182 or 07710709527 (Lines open 9am-noon Mon-Fri) 

Rubbish and recycling

We have a small amount of stock of recycling sacks and boxes available from this One Stop Shop. Although we can’t guarantee availability but we can order on your behalf or you can order direct using our request recycling equipment / recycling containment online form.

Seagull proof bags available at a cost of £3.50. Each reusable bag will hold three black rubish sacks

There is no free customer parking at this One Stop Shop.  The nearest pay and display parking is at the Manor car park.