One Stop Shops
Our One Stop Shops bring advice and information on all Council services closer to where you live, including housing, benefits, council tax, business rates, refuse and recycling. In any One Stop Shop you can get help to fill in forms, hand in documents and speak to a council specialist either in person or by phone.
Each One Stop Shop has a wide range of information available and the friendly staff can answer many questions about council services. Where we can’t answer your enquiry straight away we’ll provide you with a free phone service to the appropriate team. We have confidential meeting rooms available for appointments with council staff and our partners.
Most One Stop Shops have free internet access to the Council's website and other public service websites and can take payments for council services.
Benefits and housing specialists visit a number of the One Stop Shops regularly, as do advisors from a range of non-council help organisations.
If you live in or around the Clay Country, we are offering a Clay Country mobile library and information service.
To see what additional services are available at your local One Stop Shop please visit the My Area page using the link on the right and enter your postcode when prompted.
Or select a One Stop Shop from the links in the menu on the left
Changes to One Stop Shops
In the coming months we will be making changes to some of our One Stop Shops. Our one stop shop in Camelford will be moving in the local library, making it easier to access more council services from a single site. Details of the moving dates will be posted on the individual one stop shop web pages once they are available.