Live chat

Live chat is available on a number of pages covering many topics. If you are on our website but struggling to find the information you want or to understand something, why not give it a try?

Chat availability;
Monday - Friday:  08.30am - 5.00pm
Saturday - Sunday:  Closed
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Please note;

  • Agents are unable to take payments, or discuss individual issues during a chat session.
  • Agents have the right to terminate any chat session which they consider to be abusive or inappropriate.
  • Chat sessions are retained for a minimum of 2 years and subject to audit.

Please select a page from the list below and click on the box at the top of the page, this will launch the chat.