Home Page Council News Room Site Map Ask a question Website - information and help Listening and Learning: Compliments, comments and complaints Access Keys

Due to some essential maintenance a number of online services will be unavailable from Friday 18 April 8am until Sunday 20 April at 9pm. Unavailable services include; School admissions, Online planning register, library account and catalogue, council tax and benefits system, mapping, building control forms, job applications, my area page, payments and leisure bookings. We apologise for any inconvenience caused.

Contacting the Council

Using our e-forms will get your request to the required service as soon as you click the submit button. e-forms can be completed and sent at anytime night or day.

Use one of our e-forms to contact us online

You can Report problems give us comments, compliments and complaints or ask questions using our online forms

Alternatively you can contact us by:

You can also view:

Please use this link for information on New County Hall in Truro.

Textphone/minicom

If you are a textphone (minicom) user, please contact us using Text Relay by dialling 18001 before the number you require.

Text Relay assisted calls are charged at your telecommunication provider’s normal rates

If you have any problems connecting to the Council or it is your first time using Text Relay, dial0870 240 95 98 from a textphone for help or visit http://www.textrelay.org/

Call and screen recording policy

Our call and screen recording policy gives information on who can access call recordings, what will be recorded, and what recordings can be used for.

General Enquiries

0300 1234 100