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Contacting the Council


Using our e-forms will get your request to the required service as soon as you click the submit button. e-forms can be completed and sent at anytime night or day.

Use one of our e-forms to contact us online

You can Report problems give us comments, compliments and complaints or ask questions using our online forms

Alternatively you can contact us by:

You can also view:

Please use this link for information on New County Hall in Truro.


If you are a textphone (minicom) user, please contact us using Text Relay by dialling 18001 before the number you require.

Text Relay assisted calls are charged at your telecommunication provider’s normal rates

If you have any problems connecting to the Council or it is your first time using Text Relay, dial0870 240 95 98 from a textphone for help or visit http://www.textrelay.org/

Call and screen recording policy

Our call and screen recording policy gives information on who can access call recordings, what will be recorded, and what recordings can be used for.

General Enquiries

0300 1234 100