Reception Centres

There are different types of Reception Centres used in an emergency or in the recovery phase. Which one is opened will depend on the type and scale of the incident.

Emergency Management will assist in the running of these if they are opened.

Purpose:

A secure structure in a safe area close to the scene of the incident in which survivors and/or evacuees, not requiring hospital treatment, can be taken for short-term shelter and first aid.

Timescale:

To be opened ASAP and will remain in operation for the first few hours following an event.

Lead:

Lead responsibility sits with the emergency services (normally the Police) until the Local Authority becomes engaged in the response, the survivors requirements are then assessed and other arrangements can be made.

Purpose
A building, with potential overnight facilities, taken over by Cornwall Council for the temporary accommodation of affected individuals. It is intended that, whenever possible, more suitable overnight accommodation will be sourced.

Timescale
To be opened approximately 2 hours after the event and remaining in operation for 48 hours or so.

Lead
Lead responsibility sits with Local Authority, however, assistance will be required from the Dept’s of Adult Care, Health & Wellbeing, Children, Schools and Families and Cornwall Partnership Trust with contributions from the Police, NHS, the voluntary sector and representatives of faith communities. If the building is suitable other one-stop-shop assistance, as determined by the individuals needs, may be provided by other agencies.

Purpose
A secure area where individuals involved in an emergency, not requiring acute hospital treatment, can be taken for short-term shelter and first aid. Interviews will be conducted and evidence might also be gathered here.

Timescale
To be opened immediately and will remain in operation for the first few hours following an event.

Lead
Lead responsibility sits with the Police with contributions from the other agencies if required.

Purpose
To help reunite family and friends with survivors – it will provide the capacity to register, interview and provide shelter for family and friends.

Timescale
To be opened within the first 12 hours after the event and may remain in operation for many weeks particularly where foreign nationals are involved.

Lead
Lead responsibility sits with the Police with contributions from the other agencies if required.

Purpose
A formally developed structure offering a one-stop-shop for information and assistance where the focus should be on the provision of support to those affected and where the Police can continue to gather information and evidence. It should be a safe and secure site for:
Bereaved families and friends of those missing, injured or killed
Survivors
The wider community

Timescale
Set up begins within 24 hours. May be of some months in duration.

Lead
Lead responsibility sits with CC Emergency Management/Local Authority in consultation with the Police, and staffed by a wide variety of organisations.