Business Rates News

Changes to the Valuation Office Agency appeals process

The 2017 revaluation also introduces a new rates appeal system which ratepayers must use for appeals made from 1st April 2017 called Check, Challenge, Appeal.

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You can find and review your rateable value on the VOA’s website.  If you have reason to believe that your 2017 rateable value is not correct, follow the instructions provided on the site.  You will need to do the following (not available until 1 April 2017):

  • Check - review and confirm the facts about your property held by the Valuation Office Agency.
  • Challenge – once the facts are established, explain why you believe your valuation is wrong.

An appeal on your 2017 rateable value is not possible, and may not be necessary, until you have completed Check and Challenge.

The Cornwall and Isles of Scilly Growth Hub is a new service and will help you find the right support for you and your business. If you are a new or existing business, they can help you.

Find out more about the Growth hub for Cornwall and the Isles of Scilly.

The Council works in partnership with the Cornwall and Isles of Scilly Local Enterprise Partnership. They also work with business support agencies across Cornwall to ensure that information, advice and guidance is available to help your business when you need it. We can help you if you are;

  • starting a new business
  • growing your business
  • relocating to Cornwall or;
  • running a social enterprise or charitable organisation

Your 2017 rates bill includes a leaflet from Cornwall Council’s Public Protection section. More information can be found on the Public Protection pages.

The Government intends to introduce the necessary legislation to enable local authorities to use their existing discretionary relief powers to grant relief to publically owned toilets with effect from 1st April 2018.