Home Page Council News Room Site Map Ask a question Website - information and help Listening and Learning: Compliments, comments and complaints Access Keys

Private hire vehicle licence

The Council’s Licensing Service regulates two types of transport.  These are private hire vehicles and hackney carriages (taxis).

The difference between taxis and private hire vehicles and how they can operate is: 

More

Taxis can carry passengers who have hailed them in the street or from an authorised rank. Taxis can also be pre-booked.  All taxis must be licensed by the Council.  However, as a result of re-organisation, they can only operate in a particular zone. The zones within Cornwall reflect the boundaries of the previous district and borough councils within Cornwall.  This will not change unless Cornwall Council decides to amalgamate the zones, this is subject to consultation. 

Due to zones being created, each zone will still have its own policies and procedures in place for taxis.  For example, three of the zones limit numerically the number of taxi vehicles and each zone will have different vehicle specifications and conditions of licence. 

Private hire vehicles cannot be hailed in the street or sit on taxi ranks and must be booked. These vehicles also have to be licensed by the Council but, unlike taxis, they will not be restricted to operating in certain zones and will be free to operate across the whole county. 

To license a private hire vehicle,  two licences are required.  Each vehicle must have a private hire vehicle licence and every driver of those licensed vehicles must have a private hire driver licence.  In addition, all self employed and employer private hire businesses must hold a private hire operator licence.

Cornwall Council requires vehicles to meet certain specifications and conditions before they are licensed. There are separate conditions for hackney carriage vehicles and separate conditions for private hire vehicles. Vehicles are required to be tested at one of the Council's approved garages. If you are unsure whether your vehicle will meet will meet the specifications and conditions, please contact Licensing Services.

How to apply for a licence

We suggest that you contact the licensing office in the area you plan to work, to ensure that you receive the correct application forms and information.  Forms can be emailed or posted to you.  

You can view the full list of taxi licence fees here.  Please contact Licensing Services for further information.

Taxi newsletter

The Licensing Service produces a newsletter for licensed drivers twice a year.  You can view the latest edition of the taxi newsletter here.

Taxi and Private Hire Forums

The Licensing Service has reinstated Taxi and Private Hire Forums across Cornwall (current scheduled dates of forums are shown below).  Drivers, proprietors and operators are encouraged to attend the forums to ensure that they are kept up to date with any changes in taxi licensing as well as providing an opportunity for the trade to raise any issues. 

DateTime VenueOfficer Contact
13/08/2014 5pm Committee Room, Cornwall Council, Higher Trenant Road, Wadebridge, PL27 6TW Claire Green   (01579) 341239
20/08/2014 5pm Committee Room, Cornwall Council, Luxstowe House, Liskeard, PL14 3DZ Sarah Freakley (01208) 893159
11/09/2014 5pm Committee Room, Cornwall Council, 39 Penwinnick Road, St Austell, PL25 5DR Julie Flower     (01726) 223634
16/09/2014 5pm Council Chamber, Falmouth Town Council, Municipal Buildings, The Moor, Falmouth, TR11 2RT Julie Flower     (01726) 223634
12/11/2014 5pm Committee Room, Cornwall Council, Higher Trenant Road, Wadebridge, PL27 6TW

Claire Green   (01579) 341239

19/11/2014 5pm Committee Room, Cornwall Council, Luxstowe House, Liskeard, PL14 3DZ Sarah Freakley (01208) 893159

 

It is intended that further forums will be held across Cornwall and these will be publicised once dates and venues are confirmed.  Drivers, proprietors and operators may attend a forum held in any area, but please be aware that local issues are more likely to be discussed in the area that the forum takes place.

Please ensure you contact the relevant officer shown above to confirm a place at the forum and let us know if you have any items to be included on the agenda.

Airport information

Different airports operate different rules on who can pick up and drop off from their sites.  Please see the attached document for information on airports around the country.

Licensing

0300 1234 212