Pet shop licence

To run a business selling pet animals you need a licence from the local authority. This includes all commercial selling of pet animals, including pet shops and businesses selling animals over the internet.

Eligibility Criteria

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Applicants for a pet shop licence must not be disqualified from keeping a pet shop.

Applicants must pay the required application fee and comply with any conditions attached to the licence.

Licences are valid from the date of issue to the 31 December of that same year.

There is a comprehensive range of business regulatory support services available to help and advise businesses to be more successful and compliant.

Once the application is received by the Council it will be forwarded to an appropriate officer to inspect the premises. The premises, facilities and management will be inspected to ensure they comply with the current Pet Shop licence conditions.

Applications are then either approved, approved with additional licence conditions or refused.

Local authorities must have regard to the  following when considering an application for a pet shop licence:

  • that animals will be kept in suitable accommodation, for example in regards to temperature, size, lighting, ventilation and cleanliness
  • adequate food and drink will be provided to the animals and they will be visited at suitable intervals
  • that any mammalian animals will not be sold too young
  • that steps are taken to prevent disease spreading among the animals
  • that adequate fire and emergency provisions are in place

Additional conditions can be attached to a licence to ensure that the above are complied with.

We will aim to have your application determined within 28 days of receipt of a valid and complete application.  However if we have been unable to determine your application in this time a licence will not be automatically granted due to animal welfare implications and therefore tacit consent does not apply.  This means you must wait for the council to determine the application before any pet shop activities can take place.   

To apply for an Pet Shop licence please follow the relevant link below:

Apply for a Pet Shop Licence

Apply to renew a Pet Shop Licence

Apply to change a Pet Shop Licence


Please view the current licensing fees and charges to find out how much you will need to pay.

Please contact us in the first instance if you have any concerns or issues.

If your licence has been refused or you object to a condition attached to it then you may appeal to the local Magistrates court

Please contact Licensing Services in the first instance if you have any concerns or issues.

If you object to a condition attached to your licence then you may appeal to the local Magistrates court.

If you have any concerns regarding a pet shop in Cornwall please contact Licensing Services.