Essential maintenance will be taking place on a number of online systems on Sunday 24 June between 10am and 5pm. This may lead to some parts of the website being unavailable at times. Apologies for any inconvenience caused.

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Essential maintenance will be taking place on a number of online systems on Sunday 24 June between 10am and 5pm. This may lead to some parts of the website being unavailable at times. Apologies for any inconvenience caused.

Penmount Crematorium continuously strives to provide a caring and quality service to meet the expectations of the bereaved.

However, if you are unhappy with the standard of service you have received and wish to make a complaint please:

The Bereavement Services Manager
Penmount Crematorium
Newquay Road,
Truro, TR4 9AA

  • Email - penmount-info@cornwall.gov.uk
  • Fax - 01872 223634
  • Letter - to above address
  • Telephone - 01872 272871
  • Personal visit to reception during office hours, 9.00 a.m. - 5.00 p.m., Monday to Friday

Or you can complete the Complaint form in the Complaint, Comments and Compliments booklet provided in reception, the Book of Remembrance room, and the chapel waiting rooms.