Home Page Council News Room Site Map Ask a question Website - information and help Listening and Learning: Compliments, comments and complaints Access Keys

Penmount Crematorium

Penmount Crematorium is a publicly owned, self financed facility administered by Cornwall Council. It is ideally situated two miles from the city centre of Truro on a secluded country estate of twenty-eight acres, eleven of which having been developed as Gardens of Remembrance.

Chris Robins, Volunteer Fundraising Chairman Truro and District and Cornwall area Committees for Macmillan Cancer Support received the cheque from staff and said: "I want to say thank you to everyone at Penmount for all their help and efforts throughout the year and for raising this money for Macmillan Cancer Support. This money will help people living with cancer in Cornwall and is very much appreciated".

Susan Cannan, Bereavement Services manager at Penmount Crematorium, said: " The staff at Penmount are very pleased to have been ablet to raise £1,612 this year on behalf of Macmillan Cancer Support. It has been a pleasure working with Macmillan volunteers to accomplish this and we are looking forward in 2014 to raising funds on behalf of the Phoenix  Acute Stroke Unit at the Royal Cornwall Hospital Treliske".

The staff of Penmount are pleased to announce that the annual chosen charity for 2014 will be the Phoenix Acute Stroke Unit - Royal Cornwall Hospital Treliske.

All monies received from our annual events; Open Day and Carol Service, the donations received for memory cards for the Christmas tree in December along with the monies collected from the metals recycling programme will be donated to the  Phoenix Acute Stroke Unit - Royal Cornwall Hospital Treliske.

Penmount Crematorium has been awarded Gold Status for the fourth year in a row by the Institute of Cemetery and Crematorium Management (ICCM).

The award recognises the high level of service provided to funeral congregations, funeral directors and clergy. The ICCM set the standard for the burial and crematorium industry.

A publicly owned, self financed facility administered by Cornwall Council, the crematorium is housed on a secluded country estate of 28 acres, 11 of which have been developed as Gardens of Remembrance.

“I am delighted that for the fourth year in a row the cremation service that Penmount Crematorium provides on behalf of Cornwall Council has achieved the highest standard within the nationally recognised assessment made by the Institute of Cemetery and Crematorium Management,” said Susan Cannan, Bereavement Services Manager for Cornwall Council.

Councillor Edwina Hannaford, Cornwall Council portfolio holder for Environment, Heritage and Planning, said: “This is a testament to the hard work of Penmount’s staff who take great pride in ensuring the best possible experience for the bereaved at a sad and difficult time in their lives.”

We are now in a position to allow volunteer workers to help out in the grounds.

Penmount has 28 acres of land, 11 acres of which are laid out to formal memorial gardens.

Much of the upkeep is centred on weeding and edging of the beds and borders.

We hope the introduction of volunteer workers even for an odd hour here and there will allow the permanent gardeners to address the more specialised tasks required around the grounds to be maintained within a regular seasonal timescale.

Areas of the gardens will be allocated to volunteer workers along with set tasks, or if preferred a special section of the gardens around where a memorial is situated may be requested to work on.

Volunteer workers with skills in horticultural duties may wish to offer to be utilised in other areas of work around the grounds, this can be discussed and as long as it fits in with the pre scheduled annual garden tasks and within Health and Safety guidelines may be possible to arrange.

If you have not already completed a volunteer registration form please return a completed copy to Penmount crematorium before you contact us to offer your help.

There are a few requirements we need in place before work can commence.

We will require at least 2 days notice before you come on site to help out. Just ring the main line 01872 272871 and ask for Graham.

On your first visit you will be met by a named member of staff who will go through a short induction and signing of the volunteer agreement form. You will be expected to complete a volunteer timesheet each time you are on site which will remain on file at the crematorium.

The tools for the work you wish to help with will be provided as well as any necessary PPE, along with a fluorescent waistcoat to show other staff and visitors you are a volunteer worker. We would ask if you could wear sturdy footwear, and bring your own waterproofs if needed.

We hope you enjoy your time with us in the gardens and would like to thank you for your interest in helping keep the grounds in the condition they deserve.

Penmount Crematorium,

01872 272871


01872 223634