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Revenues and Benefits Performance Figures

Performance against Targets

Cornwall Revenues and Benefits deals with a caseload of over 55,500 claims for Housing and Council Tax Benefit and 250,000 Council Tax Accounts.

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The table shows a summary of our performance.

Description

 

Target for 2012/2013

Current in year performance (May 2012)

Average number of days to process new claims and changes in circumstance.

16 days

19.62 days

 

Percentage of the overpayments raised within the year that we recover within the year

75%

70.15%

The amount of extra benefits claimed within the year due to our take up activity

£2,750,000

£4,591,589

Percentage of council tax collected

97.60%

21.19%

Please let us know if you need this information in a different format by calling 0300 1234 100.

Benefits

0300 1234 121