Due to some essential maintenance a number of online services will be unavailable from Friday 18 April 8am until Sunday 20 April at 9pm. Unavailable services include; School admissions, Online planning register, library account and catalogue, council tax and benefits system, mapping, building control forms, job applications, my area page, payments and leisure bookings. We apologise for any inconvenience caused.
Housing Benefit and Council Tax Support - new claim
Housing Benefit and Council Tax Support are national welfare benefits administered by the Local Authority.
The purpose of the Housing Benefit scheme is to help people on low incomes pay their rent.
The Council Tax Support scheme provides assistance with Council Tax to help people on low incomes pay their Council Tax.
Our benefits calculator shows if you are entitled to Housing Benefit or Council Tax Support.
If you have an existing beneft claim reference you can make a new claim online by registering for self service. You can ring our benefits advice line on 0300 1234 121 and make a claim over the telephone, we will give you an appointment for an advisor to call you back to complete the claim. If you prefer you can ask for a claim form to be sent to you in the post. You can download a Housing Benefit and Council Tax Support claim form, or you can phone our benefits advice line on 0300 1234 121, pop into your nearest one stop shop, or use the out and about advice service. You may submit your claim form to your nearest one stop shop, or alternatively you can post it to Benefits, PO Box 90, Camborne, TR14 4BE.
Viewing your housing benefits details
You can now check your claim details using the Self Service online benefits system. This includes viewing what housing benefit payments we have made, details about your next payment, any letters telling you about your entitlement, and how your benefits are calculated.