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Advice and Information

Last updated: 23/04/2013 Add to My Bookmarks Subscribe

You can find information on a wide range of topics in the Advice and Benefits area of this website.

Please follow the links below if you are looking for:


Benefits advice

Benefits page on this website

Directgov in big white letters and Public services all in one place in small black, on an orange background

The following pages on the Directgov website:

If you are looking for work you will find useful advice on the Employment page on the Directgov website.

Please also see our Jobcentre Plus page.


Health and daily living advice

Organisations offering more specific health advice can be found on the other contact pages in this section Community Contacts Directory.

NHS in white on blue, choices in orange letteringNHS Choices - your health, your choices

Web based advice including:

NHS Choices – your health your choices


AskSARA - DLF - Guided advice about daily living AskSARA is a free quick and easy-to-use on-line tool that will guide users through some questions then offer a range of solutions to aid independent living.    


 

Disability Cornwall & Isles of Scilly - Empower - Assist - Facilitate (in black and yellow on white)Disability Cornwall

DIAL (The Disability Information and Advice Line) - trained welfare rights advisers can offer free confidential support and advocacy to disabled people, their families, friends or carers regarding any disability related enquiry:

T: 01736 759500
E: Online contact form
W: Disability Cornwall


The pensions advisory service - free independent information and guidance on pensionsPensions advice

Pensions Advisory Service

Directgov in big white letters and Public services all in one place in small black, on an orange background

 

Pensions and retirement planning on the Directgov website

Age UK for later life with a multicoloured ribbon logo

 

Age UK – Income and Pensions

 


General advice

beecareful.info, getting you where you need to bee .... with an image of a bee

Beecareful.info

Beecareful.info offers health and social care information whenever you want it.


Library Enquiry and Information Service

Tel: 0800 032 2345

For more information please see our Libraries page.


Citizens Advice - the charity for your community, a purple circle with text: 70 years of life changing advice, a blue circle with text: citizens advice bureau in yellow

Citizens Advice Bureaux (CABs) in Cornwall

Need advice?  This is the one number to call in Cornwall: 08444 99 41 88.

The Citizens Advice service helps people resolve their legal, money and other problems by providing free information and advice.

To find your local CAB and information about its opening times go to the Citizens Advice website and enter your post code in the box top left, headed 'Looking for advice'.

For advice online, please choose the Adviceguide option.


 

Civil Legal Advice

T: 0845 345 4345
Legal Aid - how to claim

Free, high quality legal information. Search for a local legal advisor or solicitor, get free information leaflets, find out if you qualify for Legal Aid.


Devon and Cornwall ICAS (Independent Complaints Advocacy Service)

This organisation will help you with any complaint about the NHS.

First Floor
17 Dean Street
Liskeard
PL14 4AB

T: 01579 345193
E: liskeard.icas@seap.org.uk
W: ICAS


Front cover of Feeling the Pinch? leaflet

Feeling the pinch (pdf) 

This leaflet gives advice and information on:

  • making the most of your money
  • health
  • housing
  • employment , jobs and volunteering
  • money and general concerns
  • fuel, water and energy

It was produced in the light of the current economic situation by Cornwall Council, Cornwall Strategic Partnership, Citizens Advice Bureau and Inclusion Cornwall.


Front cover of Independent Age flyer

Independent Age

T: 08452 621863

E: advice@independentage.org

W: Independent Age

Offers advice and information to older people, their families and carers, relating to:

  • paying for care home fees and choosing a care home
  • top-up fees and if they should be paid
  • your rights and what help to expect from Adult Care and Support and the NHS
  • your housing options
  • coping with worsening health and getting help with the things you struggle to do
  • support available for carers
  • managing your money and affairs if you become too ill to do this yourself
  • entitlement to benefits.

Services advice

The Royal British Legion - Caring and campaigning for our ex-service community, on a background of a blue sky and a red poppy

Royal British Legion Cornwall

County Welfare Office
66 Lemon Street
Truro
TR1 2PN

T: 01872 260 577 
W: Royal British Legion Cornwall

The County Welfare and Advice Office helps the ex-service community in Cornwall, and can be contacted for information and possible help.


SSAFA Forces Help in white letters on blue background

SSAFA Forces Help

Soldiers, Sailors, Airmen and Families Association

T: 0845 130 0975
E: info@ssafa.org.uk
W: SSAFA Forces Help

Cornwall Branch

T: 01872 863 078 (Mon-Fri 10.00am-12.00pm)
E: cornwall@ssafa.org.uk

Support for those serving in today's Armed Forces, for those who have served, and for their families and dependents.  Offer a welfare service and advice relating to housing.


Veterans UK logo

Veterans UK

Free helpline: 0800 169 2277

Email: veterans.help@spva.gsi.gov.uk
Web: Veterans UK

Advice on any issue of concern to veterans of any age, from finance to health, employment to accommodation, and guidance on statutory benefits.

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